How to book Selecting your seats Select the production and date or the event for which you would like to purchase tickets. Seats highlighted on the seating plan are available for online booking. Click on the seats to choose – they will appear in the shopping basket. You can book tickets for one performance at once. Click Book tickets and you will see all the information about the seats you selected. On selecting Proceed with the order you will be asked to register or, if you already have an account, to log in. To register, fill in the requested details, including a valid email address. Once registered, you will need your email address and password every time you log in. On the final payment screen you will see a summary of the items you are about to buy. Once booking is completed you will be taken to the final confirmation screen. This will again summarise your purchase and give you your order reference number. A confirmation email will be sent to the email address you have provided. Orders are processed from 11.00 to 18.00 daily, if the order was made after 18.00, it will be processed on the next day. When collecting tickets from the Box Office, a copy of your email booking confirmation is needed. Collecting your tickets To attend the performance you must have your Theatre ticket on you. To collect your Theatre ticket, please show your electronic ticket as well as your credit card or passport at the Box Office of the Mikhailovsky Theatre at any day from10 am till 9 pm. Terms and conditions The order is valid for two days after you have received the booking confirmation. If the order was not paid in this period of time, it will be cancelled at 21.00. The orders submitted in less than four days before the performance, will be automatically cancelled at 19.00 one day before the performance. The order cannot be changed or edited and should be paid or cancelled completely. You can annul your unpaid order by sending an e-mail to: tickets@mikhailovsky.ru. The tickets can only be returned according to the approved return policy of the Mikhailovsky Theatre.

1833–2010 Mikhailovsky Theatre   Idea Fix	Press Room